Delivery & Returns
We provide worldwide shipping.
We aim to deliver all items as a priority and as efficiently as possible.
We request that you allow up to 14 working days for delivery within the UK from time of order.
Worldwide shipping will take longer.
Please note that a signature will be required from the recipient upon delivery.
If an incorrect address is provided when you place the order and this subsequently leads to the courier being unable to deliver the goods then any costs associated with re-delivery will have to be met by you.
If we are unable to redeliver an order then we cannot be held responsible to issue a refund or replacement.
Any item that is out of stock can be reserved by completing the online form on the Contact Us page. Any such item will be reserved upon receipt of payment.
Any items must be returned within 14 days of the date of delivery.
The returned item must be unused, in its original packaging and with all labels still attached.
If an item is to be returned then please email us at firstname.lastname@example.org We will provide you with the necessary information.
All exchanges are subject to stock availability.
No refund/exchange is offered on sale goods, goods on a promotion or goods purchased with the use of a discount code.
Yearone LTD will not be responsible for the cost of the return. This must be covered by the customer.
The refund/exchange will be issued at the discretion of Yearone Ltd upon ensuring that the garment is in its original condition, unused, unworn and free from any odours. It must still be in the original packaging with all the labels attached.
A failure to comply with the return/exchange procedure will result in no refund or exchange being approved.
Any exchanged item will be held for 7 working days. If the cost of re-delivery is not received within this period then the item will no longer be reserved.